Shipping & Returns
Contact Us :
For quick response or Inventory Check Use Live Chat on Website
Email: sales@offroadsource.info
Phone: (Limited Hours) 419-670-3141
No refunds on tire and wheel packages that are mounted. Tires have a manufacturer warranty that you must register with them when you recieve the order. If you need assistance with verifying specifications that will fit your vehicle, Contact us before placing your order
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the United States. The lower 48 states recieve free shipping on orders over 500$, and flat rate shipping for orders less. Alaska, and Hawaii are more costly to ship to. For a qoute please reach out to us at sales@offroadsource.info
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.